Initial Consultation (Coaching)
15 Minute Free Consultation Call
Service Description
Choose between a phone call or a video call to get to know each other before deciding whether or not we are a good fit. Coaching is not the same as psychotherapy and we can go over the important differences during the consultation call.
Cancellation Policy
I have a pretty flexible cancellation/no show policy, however there are some situations where a fee will be charged. My late cancellation fee and no show fee is $50. I ask that cancellations be done with at least 24 hour notice, however I recognize that sometimes this just isn't possible. Life happens, I get it. If you realize that you cannot make your scheduled session, please email me as soon as you can so that we can negotiate rescheduling it. I define a late cancellation as any request to cancel or reschedule an appointment within 24 hours of its scheduled start time. If you reach out to me within 24 hours of our session time and request a reschedule that is within the same week, then I am happy to waive the late cancellation fee. If you contact me after our session has already begun (For example: our session was scheduled for 6pm and you message me at 6:10pm), then that is considered a late cancellation/no show and you can incur the $50 fee. If you fail to attend your appointment and make no effort to contact me and I am unable to reach you, then that is also considered a no show and will incur the $50 fee. In summary, communication is the key to avoiding any cancellation fees. I ask that you please be mindful that late cancellations (those done within 24 hours of your session) prevent other clients from the opportunity to book that slot. If I notice that you are frequently cancelling appointments, then this will be brought up in session and we can discuss a possible schedule change. I reserve the right to terminate treatment if a client cancels three appointments in a row with no explanation or if they no show twice in a row. There is a 20 minute grace period at the start of every session for clients and myself. If you are more than 20 minutes late to your appointment, you will be charged $50 for the no show and you will be asked to schedule a new appointment. If I am more than 20 minutes late to your appointment then I will provide therapy/coaching for the time remaining in the session and I will offer you a free session since I value your time and commitment to your healing. If you realize you may run late to your appointment, please email me and we will explore if we would benefit from rescheduling your session to a later time.